If we are sold out for the product we will not be able to provide the exact product for exchange. Stock Availability – We will do our best to replace / exchange the product(s)of choice for the customer but this is subject to stock availability.If the customer requires the exchanges sooner they may request to self collect via appointment at our warehouse. Lead time for delivery of exchanges – Exchanges will typically take 5-7 working days to reach the customer (if exchange products are in stock ).Cost of delivery / exchange: If the exchange reasons are one of the 3 shown in part (a) above, the company will bear the cost of sending the exchange products to the customer.Incorrect product delivered – mistake made in packing or delivery.
Within 30 days of purchase, if the product is damaged or defective, we will do an exchange after you send us an image of the items thta you received. has a 30 Day, 1-for-1 exchange policy for our products.